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Request Account Deletion

Permanently delete your Queue Token doctor account and associated personal data.

What gets deleted

  • Doctor profile and personal information
  • Login credentials and authentication data
  • App preferences and customization settings
  • Notification settings and device tokens
  • In-app messages and draft notes

What is retained

We retain different categories of data for different periods, as detailed in our Privacy Policy:

  • Doctor account data: 3 years after subscription ends, or as required by applicable regulations
  • Patient account data: 2 years after the last appointment
  • Health and symptom information: 1 year after the doctor-patient relationship ends
  • Identity verification documents (Aadhaar, PAN): Period required by law, then securely deleted
  • Transaction records: 7 years to comply with financial and tax regulations
  • Technical logs: 90 days, then deleted

See our full Privacy Policy for details.

Verify your identity

Enter your registered mobile number to receive a one-time password.

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